Appointment Support

People Helping People
We are Cheshire East
Social Action Partnership
Volunteer role
Role titleAppointment Support
Purpose of the roleMedical appointments can be stressful and fast-paced.  For some, it can be a daunting experience and feel they are not able to absorb all information. It can be beneficial therefore to have another person with them to offer support, reduce anxiety and help pass the time in waiting situations.  As an appointment buddy you can simply be there to offer companionship as you sit together in the waiting room.  This role may include escorting the person to the appointment by walking with them, accompanying them on a bus or using your own car to transport them.
What you will be doing
  • Using your own car to transport your matched client to their GP, dentist, optician appointment.
  • Waiting with them
  • Showing a genuine overall interest in empowering people with lived experience illness of low confidence or frailty. Volunteers should have empathy with the person and seek to fully understand their views, and what is important in their lives.
Skills, experience and qualities needed
  • Ideally car driver and use of own car.
  • Friendly, caring personality, aware of the importance of confidentiality and being respectful.
When and whereVarious
Support offered
  • Induction.
  • Training – safe-guarding, understanding confidentially, manual handling, mental health awareness.
  • Access to welfare support and personal resilience.
Benefits to volunteer
  • Feel-good factor and personal satisfaction, as helping someone.
  • Developing your skills.
  • Knowing that your contribution as a volunteer is making a difference to supporting community health and wellbeing.
Other relevant informationDBS check required and arranged by Cheshire East Council.
What to do if you’re interestedRegister here.